At SantaAna Appliance Repair, accessible at our website, respecting your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, share, and protect your information when you engage with our services through our website or other communication channels.

Information We Collect: When you contact SantaAna Appliance Repair, either by placing a call or submitting a service request form on our website, you may provide us with personal information such as your name, phone number, email address, and any other details needed for service-related communication. Please note that our website may also collect non-personal browsing data through the use of cookies and web beacons to enhance your user experience.

Usage of Information: The personal information you provide is used primarily to contact you regarding your service requests, provide updates, and coordinate repair schedules. The non-personal data collected helps us understand website usage patterns and improve functionality.

Sharing of Information: By using our services and website, you agree that your information may be shared with trusted partners who assist us in delivering operational and service-related tasks. These partners are obligated to maintain the confidentiality and security of your information.

Communication Consent: By contacting us, you consent to receive communications from SantaAna Appliance Repair and our partners via phone, email, or text for any service-related purposes.

Waiver of Legal Claims: In engaging with our services, you waive your right to sue or take any legal action outside of direct negotiation for disputes related to our website or services. Should a dispute arise, the maximum compensation you may claim is limited to $100. Additionally, you agree to bear your own legal fees and expenses associated with such disputes.

Opt-Out: If you wish to opt-out of further communications or have your data removed from our records, please contact us at (213) 533-2661.

Security: We take reasonable measures to protect the information provided to us from unauthorized access or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

By using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. We reserve the right to update or change this policy at any time, and any changes will be posted on this page. Your continued use of the services after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.